I’ve been coming to Maui since the 80’s and first came to Wailea in 1985 when I stayed at the InterContinental (with free Pan Am points!) and had a very elegant dinner at the Renaissance.  The Renaissance was so snazzy that when we arrived we were seated and presented with our own personalized matches.
Fast forward 30 years and the InterContiental is now the Marriott (and is undergoing a major renovation) and the Renaissance, after having been closed for about a decade, is now the Andaz.
I’m typically not a fan of luxury divisions of multi-national hotel corporations.  Given the choice I suggest to my clients try a top independent hotel or one from a small chain such as Dorchester, Oetker, Maybourne, Rosewood, Mandarin Oriental, Peninsula or Belmond. Small Luxury Hotels and Relais & Chateau are collections of independently owned hotels and overall i like them too.  And the Mauna Kea on the Big Island which I’m visiting on this trip will make this list too. Four Seasons is quite different as they manage only luxury hotels, so they know what they’re doing.
Back to the Andaz. I was really impressed with my visit there  and was able to get the sense that even though they’re part of a large chain, and a brand (Andaz) that I don’t think is super focused, that this hotel has their act together and is a great example of a luxury hotel. Service levels are still significantly below that of the Four Seasons, but for most travelers, they’ll be good enough.
The rooms are modern, chic, sexy and a good size. Check out the photo in this post of their shower.  What you can’t see is the room is directly to the left of the shower and has a clear glass wall between them. Perfect for honeymooners. There are blinds too if you prefer!
The restaurant, Ka’ana Kitchen is equally as sexy. We only had brunch here (twice!). The layout and presentation are truly spectacular. The hostesses were wonderful and cuisine delicious, but the service was too ‘relaxed’ for my preference.  Overall though, awesome and worth the $47 price tag (oh, it’s free if you book with me!). The Four Seasons is $41 and not nearly as good (but that’s free too by booking with me).
The pools? There are 5 of them, including 1 adults only pool. The main 4 are 1 on top of each other, like I imagine the Hanging Gardens of Babylon to be. Very nice.
Loved the spa, too. Wish I had had time to use it.  Like the rest of the hotel (including their very cool 24/7 general grocery/coffee place) it’s very hipster and you can mix your own massage oil. Like that idea.
Suggested improvements?  I don’t like the daily resort fee, and I don’t like the separate cost to use the spa facilities. At prices equaling the Four Seasons, it takes away from the relaxed experience.  The price should be the price. For that matter, the FS shouldn’t charge for parking.
f o r   m o r e   i n f o r m a t i o n   &   t o   b o o k
josh friedman luxury travel
in san francisco
415.987.0372 | joshfriedmantravel.com
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Josh Friedman is an old-fashioned travel agent offering highly personalized 24/7 service. Specialties include high-end and bespoke luxury travel for small groups and individuals.  His areas of expertise include ultra-luxury cruises, customized vacations & luxury hotel stays.  He also plans spectacular honeymoons, anniversary and birthday celebrations and completes trips that clients have started and just can’t quite figure out how to finish.
His relationships built over twenty years with the world’s top hotels, cruise lines and local agencies will ensure your successful vacation. As a client you get exclusive and complimentary perks that you can’t get on your own — from VIP introduction to the hotel’s management to upgrades, scrumptious breakfasts and hotel spending credits.
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